FAQs

  • How long does shipping take?

    Our standard shipping typically takes up to 6-12 business days for domestic orders. Please note that shipping times may vary based on your location and any potential shipping delays.

  • Do you ship internationally?

    We now ship to Australia & New Zealand and Can Cover Other international countries ! Delivery times will vary depending on your location, so please refer to our shipping details at checkout. We’re thrilled to offer our products to even more customers and look forward to serving you!

  • How can I track my order?

    You can easily track your order by using the tracking number provided in the shipping confirmation email. Simply click on the tracking link in the email, and it will direct you to the courier's website, where you can monitor the real-time status and location of your package.

  • Can I cancel my order after I already paid?

    Once an order is placed and payment is processed, it enters our system for quick fulfilment. Unfortunately, this means that we cannot guarantee cancellations. However, if you need assistance, please contact our customer support as soon as possible, and we'll do our best to assist you.

  • How can I contact you?

    We're here to help! You can reach our customer support team through the following channels:

  • Email: Girilus@Outlook.com
  • For non-urgent inquiries, you can also use our Contact Form on the website. We strive to respond to all inquiries within 24 hours.